Accessibility Statement
Last updated: 30 January 2025
Version 1.0 • Next review: 30/01/2026
1. Our Commitment to Accessibility
PickIt is committed to ensuring that our website and mobile application are accessible to all users, including people with disabilities. We believe that everyone should have equal access to information and functionality, and we strive to provide an inclusive digital experience.
This accessibility statement applies to the PickIt website (pickit.app) and reflects our ongoing efforts to improve accessibility in accordance with recognized standards and best practices.
2. Conformance Status
WCAG 2.2 Level AA Conformance: This website aims to conform with theWeb Content Accessibility Guidelines (WCAG) 2.2 at the AA conformance level.
2.1 Standards We Follow
- WCAG 2.2 Level AA: International standard for web accessibility
- Section 508: US federal accessibility requirements
- EN 301 549: European accessibility standard
- UK Public Sector Bodies Accessibility Regulations 2018
3. Accessibility Features
3.1 Navigation and Structure
Keyboard Navigation
- • Full keyboard accessibility
- • Visible focus indicators
- • Logical tab order
- • Skip navigation links
Content Structure
- • Semantic HTML elements
- • Proper heading hierarchy
- • Landmark roles
- • Page titles and descriptions
3.2 Visual Design
Color and Contrast
- • WCAG AA compliant color contrast (4.5:1 minimum)
- • Information not conveyed by color alone
- • High contrast mode support
- • Dark mode compatibility
Typography and Layout
- • Resizable text up to 200% without loss of functionality
- • Readable fonts and sufficient line spacing
- • Responsive design for all screen sizes
- • No horizontal scrolling at 320px width
3.3 Interactive Elements
Forms and Controls
- • Proper form labels and instructions
- • Error identification and suggestions
- • Required field indicators
- • Touch target size minimum 44x44 pixels
Multimedia and Images
- • Alternative text for all informative images
- • Decorative images marked appropriately
- • Video captions and transcripts (when applicable)
- • Audio descriptions for visual content
4. Assistive Technology Compatibility
Our website is designed to be compatible with the following assistive technologies:
4.1 Screen Readers
- • NVDA (Windows)
- • JAWS (Windows)
- • VoiceOver (macOS/iOS)
- • TalkBack (Android)
4.2 Other Assistive Technologies
- • Voice recognition software
- • Alternative keyboards
- • Switch navigation devices
- • Eye-tracking systems
5. Browser and Device Compatibility
We test our accessibility features on the following combinations:
| Platform | Browser | Screen Reader | Status |
|---|---|---|---|
| Windows 10/11 | Chrome, Firefox, Edge | NVDA, JAWS | ✓ Supported |
| macOS | Safari, Chrome, Firefox | VoiceOver | ✓ Supported |
| iOS | Safari Mobile | VoiceOver | ✓ Supported |
| Android | Chrome Mobile | TalkBack | ✓ Supported |
6. Known Issues and Limitations
We are continuously working to improve accessibility. Currently identified issues include:
Interactive Map Components
Issue: Some map interactions may be challenging for screen reader users
Workaround: Alternative text-based data views are provided
Target Fix: Q2 2025
Third-Party Content
Issue: Some embedded third-party content may not meet our accessibility standards
Action: Working with vendors to improve accessibility
7. Assessment and Testing Methods
7.1 Automated Testing
- axe-core: Automated accessibility testing in development
- WAVE: Web accessibility evaluation tool
- Lighthouse: Google's accessibility audit
- Pa11y: Command-line accessibility testing
7.2 Manual Testing
- Keyboard Navigation: Complete keyboard-only testing
- Screen Reader Testing: Regular testing with NVDA, JAWS, and VoiceOver
- Color Contrast Analysis: Manual verification of all color combinations
- User Testing: Feedback from users with disabilities
7.3 External Audits
We conduct annual accessibility audits with certified accessibility professionals and plan to undergo formal WCAG 2.2 AA conformance testing by Q3 2025.
8. Ongoing Accessibility Efforts
8.1 Development Process
- Design Phase: Accessibility considerations in all design decisions
- Development: Accessibility testing integrated into development workflow
- Quality Assurance: Accessibility checks in all testing procedures
- Release: Pre-release accessibility validation
8.2 Team Training
- Regular accessibility training for all team members
- WCAG 2.2 guidelines integration in development practices
- Assistive technology familiarization sessions
- Inclusive design workshops
9. Feedback and Contact Information
We welcome your feedback on the accessibility of PickIt. Your input helps us identify barriers and improve our services for everyone.
9.1 How to Contact Us
Accessibility Concerns: accessibility@pickit.app
Phone: +44 20 1234 5678 (9 AM - 5 PM GMT, Monday-Friday)
General Support: support@pickit.app
Response Time: Within 2 business days for accessibility issues
9.2 What to Include in Your Feedback
- The specific page or feature you experienced difficulty with
- The assistive technology you were using (if applicable)
- Your browser and operating system
- A description of the problem
- Any error messages you received
10. Alternative Access Methods
If you encounter accessibility barriers, we provide alternative ways to access our content and services:
Content Alternatives
- • Text-only versions of visual content
- • Alternative formats (PDF, accessible HTML)
- • Phone-based support for complex tasks
- • Email assistance with form submissions
Assistive Features
- • Built-in accessibility tools
- • Customizable display options
- • Keyboard shortcuts guide
- • Screen reader optimized content
11. Legal and Regulatory Compliance
This accessibility statement demonstrates our commitment to compliance with:
- UK Equality Act 2010: Duty to make reasonable adjustments
- UK Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018
- European Accessibility Act (EAA)
- Americans with Disabilities Act (ADA) (for US users)
12. Regular Review and Updates
This accessibility statement is reviewed and updated regularly to reflect our current accessibility status:
- Monthly: Automated testing and issue tracking
- Quarterly: Manual testing and user feedback review
- Annually: Comprehensive accessibility audit and statement update
- As needed: Updates following significant changes to our website or app
Next scheduled review: 30 January 2026